This document constitutes a binding agreement between you and **AQARI** regarding your access to and use of the app, website, and any related service, interface, feature, or content. Your use of AQARI, creation of an account, posting of a listing, purchase of a package, credit, or paid service, or continued use of AQARI constitutes your acknowledgment that you have read, understood, and agreed to this document. If you do not agree with any part of it, you must immediately stop using AQARI.
This document applies to all users, including visitors, advertisers, owners, agents, developers, property seekers, and any person dealing with AQARI in any capacity.
For the purposes of this document, the following terms have the meanings set out below unless the context requires otherwise:
AQARI is a digital advertising and marketing platform for listing and promoting properties and related services only. AQARI does not act, and shall not be deemed to act, as a real-estate broker, real-estate intermediary, agent, representative, mandatary, attorney, escrow holder, trustee, custodian, collection agent, fiduciary, bank, valuer, legal advisor, technical advisor, or engineering certifier for any owner, purchaser, tenant, developer, financier, or service provider.
AQARI does not conclude transactions on behalf of parties, does not negotiate, sign, notarize, register, guarantee, or certify transactions, and does not hold, receive, manage, reserve, or control sale proceeds, rent, deposits, earnest money, commissions, guarantees, or any other transaction funds between users. For the avoidance of doubt, **AQARI will not act as an escrow, trustee, custodian, stakeholder, collection agent, or holder of any funds** relating to any transaction.
Any badge, ranking, priority placement, distinction, or review of documents or information by AQARI shall not be interpreted as a brokerage licence, a guarantee, a legal or technical certification, or confirmation of title, validity, quality, or absence of dispute.
You must have full legal capacity, be at least eighteen (18) years old, and be capable of entering into binding obligations in order to register, purchase Paid Services, or post Listings through AQARI. If you use an account or publish Content on behalf of a legal entity, business, owner, developer, or office, you represent and warrant that you have full authority to bind that person or entity to this document.
Users must provide true, accurate, complete, and up-to-date information when registering, verifying, purchasing, or publishing, must maintain the confidentiality of passwords and access credentials, and must promptly notify AQARI of any suspected unauthorized use. The user remains responsible for all activity conducted through that account.
Users must use AQARI lawfully and in good faith, and must not publish, send, make available, or promote any false, misleading, impersonated, unauthorized, or infringing content, or any content that violates rights, privacy, intellectual property, applicable law, or public order. Users must not use AQARI for fraud, money laundering, impersonation, deception, concealment of material facts, publication of forged information, invalid documents, or expired or invalid licenses or authorizations.
Without limitation, users must not:
The Advertiser bears sole and exclusive responsibility for every Listing, Content item, statement, image, video, description, price, document, attachment, promise, or representation published, sent, or made available through AQARI. By posting any Content, the Advertiser continuously represents and warrants that:
AQARI may, at any time and without being obliged to do so, request from any user or Advertiser any documents, information, or evidence required to verify identity, status, authority, authorization, lawfulness of a Listing, authenticity of documents, or power to deal. However, AQARI is not obliged to carry out any prior, subsequent, or ongoing verification of any Listing, user, property, document, or transaction, and is not obliged to detect fraud, forgery, impersonation, hidden defects, unlawfulness, or regulatory restrictions.
Any review, request for documents, badge, label, distinction, category, priority placement, or description such as “verified,” “featured,” “boosted,” or similar wording shall not constitute and shall not be interpreted as a guarantee, endorsement, certification, or confirmation by AQARI. Before relying on any Listing, paying any amount, signing any document, negotiating, reserving, or transferring any right, each user must conduct, personally or through advisors, all due diligence and verification deemed necessary, including verification of title, authority, land records or related documents, possession, licensing, physical condition, regulatory status, restrictions, rights, encumbrances, disputes, mortgages, occupancies, or any municipal, contractual, or legal obligations.
All negotiations, inspections, understandings, contracts, payments, transfers, deliveries, receipts, and obligations occur directly between users and at their own risk. AQARI is not a party to any sale, purchase, lease, sublease, reservation, mortgage, financing, investment, brokerage, property management arrangement, or any other relationship, agreement, or understanding arising because of or through use of AQARI.
Accordingly, AQARI bears no responsibility for:
Payments for Paid Services are processed through an independent Payment Provider, and AQARI does not hold users’ transaction funds relating to underlying real-estate deals. Packages, Credits, and paid advantages represent a limited, non-exclusive, non-transferable right of use—unless AQARI expressly agrees otherwise in writing—for internal digital and marketing services made available inside the platform. Credits are not cash, deposits, e-money, stored value, savings instruments, or a right to cash withdrawal or cash redemption.
Performance of the service begins, depending on the nature of the service, once the Credit is issued, a package is activated, a Listing is scheduled, published, boosted, renewed, or granted a paid visibility feature, or once any paid feature is otherwise used. Certain packages, Credits, or features may be subject to validity periods, usage caps, technical limits, geographic restrictions, or category-specific conditions, and users are responsible for reviewing the description shown at the time of purchase.
All amounts paid to AQARI for Paid Services, packages, Credits, boosts, renewals, digital marketing features, or promotional visibility are final and non-refundable once payment is confirmed and the Credit is issued, the package is activated, the service is reserved, scheduled, used, or performance has started, because the service is an electronic, digital, and marketing service that begins, is reserved, or is consumed immediately upon activation or availability.
No right to any cash or in-kind refund arises merely because the user changes their mind, does not use the Credit, deletes a Listing, closes an account, no longer wishes to proceed, fails to complete a transaction with another person, or because Content is removed or an account is suspended due to breach of these Terms. Free, bonus, campaign, or promotional Credits are also non-refundable.
The only exceptions are those expressly required by mandatory law, or where AQARI, due solely to its own fault, fails to activate the purchased Paid Service within the announced period and does not provide an equivalent substitute service, substitute Credit, or other legally required remedy.
If a user, or anyone acting through the user’s payment instrument or on the user’s behalf, submits a chargeback, forced reversal, cancellation, dispute, denial, or other challenge to a payment, or if AQARI reasonably suspects fraud, unauthorized use, stolen payment credentials, promotional abuse, financial manipulation, or behavioral misuse, AQARI may, immediately and without liability and without prejudice to any other rights, take any one or more of the following actions:
Any Credits, services, or benefits obtained through a reversed, disputed, or fraudulent payment shall be automatically cancelled as of the date of the reversal or the date fraud is discovered or reasonably suspected.
AQARI may provide access to, or depend on, third-party services, infrastructure, tools, content, links, portals, or interfaces, including Payment Providers, app stores, hosting providers, storage providers, messaging services, mapping services, analytics services, login systems, operating systems, telecom networks, notification services, or verification providers. These parties operate independently from AQARI and are governed by their own terms, policies, and practices.
AQARI bears no responsibility for the availability, accuracy, security, reliability, legality, performance, interruption, damage, failure, negligence, error, delay, decision, or output of any third party, including any failure to process payment, settle accounts, respond to disputes, or any loss arising from dealing with or relying on such parties.
AQARI does not undertake to monitor all Listings, messages, documents, or transactions, or to detect every form of fraud, forgery, deception, impersonation, defect, or violation before it occurs. If AQARI has no actual and specific knowledge of fraud, forgery, unlawfulness, impersonation, or a material violation in a Listing, Content item, or transaction, and AQARI has not participated in the disputed transaction itself, AQARI shall not be liable for losses, damages, or claims arising solely from acts or omissions of users or third parties.
If AQARI receives a report, complaint, notice, or otherwise becomes aware of circumstances that reasonably justify suspicion of a violation, fraud, forgery, unlawful content, or a risk to users, the platform, or third parties, AQARI may, without thereby assuming liability, review the report, request information or documents, suspend or restrict the Listing or account, remove Content, preserve records, take any step it considers appropriate, and notify competent authorities where appropriate. Taking action after notice does not make AQARI a party to the transaction, a guarantor of it, or liable for its substance or outcome.
AQARI may, at any time and in its reasonable discretion, and without being obliged to state reasons or provide prior notice where immediate action is necessary for protection of the platform, users, compliance, security, reputation, rights, or investigation, refuse, suspend, restrict, hide, or remove any account, Listing, Content item, feature, Credit, or activity, in whole or in part, including where there is:
Removal, suspension, or restriction does not entitle the user to compensation, refund, or account reactivation unless mandatory law expressly requires otherwise. AQARI may retain relevant records and data for investigation, evidentiary, compliance, or rights-protection purposes.
All rights, title, and interest relating to AQARI—including the app, software, databases, designs, logos, marks, trade dress, tools, and AQARI-owned content—are owned by or licensed to AQARI, and may not be copied, modified, distributed, sold, rented, or exploited without AQARI’s prior written consent.
To the extent legally permitted, the user retains rights in the Content uploaded by the user, but grants AQARI, for as long as such Content remains on the platform and to the extent necessary to operate, market, defend, and improve the platform, a non-exclusive, worldwide, sublicensable, royalty-free license to use, copy, host, store, display, publish, reformat, technically process, promote, and distribute such Content through AQARI’s internal and external channels connected to its services.
AQARI is provided on an “as is” and “as available” basis without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by law. Without limitation, AQARI does not warrant the accuracy, completeness, currency, legality, or availability of Listings, documents, images, descriptions, prices, title data, licenses, or authorizations; the suitability of any property for any purpose; the completion of any sale, purchase, lease, or investment; the creditworthiness, reliability, or ability of any user; the absence of defects, restrictions, encumbrances, or disputes; uninterrupted platform availability; error-free performance; message delivery times; search rankings; or continuing availability of any feature or service.
To the fullest extent permitted by law, AQARI and its owners, directors, officers, employees, representatives, suppliers, service providers, and partners shall not be liable for any indirect, consequential, incidental, special, punitive, or exemplary damages, or for loss of profits, opportunities, goodwill, data, use, business, revenue, or replacement costs, arising out of or in connection with use of AQARI, inability to use AQARI, any Listing, Content, transaction, dispute, fraud, third-party failure, Payment Provider failure, or external service issue, even if advised of the possibility of such damages.
If any liability of AQARI cannot lawfully be excluded, AQARI’s aggregate cumulative liability to the user for all claims shall not exceed the total amounts actually paid by that user to AQARI for the specific service giving rise to the claim during the twelve (12) months immediately preceding the event giving rise to the claim.
The user agrees to defend, indemnify, and hold harmless AQARI and its owners, directors, officers, employees, representatives, suppliers, and service providers from and against all claims, actions, proceedings, losses, liabilities, fines, penalties, damages, costs, and expenses, including legal fees, advisory fees, litigation costs, and collection costs, arising out of or relating to:
AQARI may amend this document or any part of it from time to time and may develop, discontinue, replace, or restrict any service, feature, package, Credit, interface, operational mechanism, pricing model, communication method, or display format as AQARI deems appropriate for development, compliance, security, operational, or business purposes. Amendments become effective upon publication inside the app, on the relevant page, or on the effective date specified therein. Continued use of AQARI after the effective date constitutes acceptance of the amended version.
AQARI shall not be liable for any delay, disruption, failure, loss, or inability to perform any obligation resulting from causes beyond its reasonable control, including force majeure, natural disasters, war, civil disturbance, outages of electricity, communications, or the internet, generalized cyberattacks, widespread technical failures, orders or decisions of competent authorities, or failures by external suppliers or service providers. If any provision of this document is held invalid, unenforceable, or ineffective in whole or in part, the remaining provisions shall remain valid and enforceable. No failure or delay by AQARI in exercising any right shall constitute a waiver. Users may not assign, transfer, or delegate their account, rights, or obligations without AQARI’s prior written consent, while AQARI may assign or transfer this document or any of its rights or obligations to an affiliate, successor, purchaser of business, or purchaser of assets. This document constitutes the entire agreement between the user and AQARI in relation to its subject matter. The user acknowledges that electronic records, system logs, acceptance records, login records, payment records, activation records, usage records, reports, and preserved correspondence maintained by AQARI or its service providers may be used as evidence to the extent permitted by law. This document, all use of AQARI, and all rights, obligations, claims, disputes, liabilities, and interpretations arising out of or related to them shall be governed by the laws of the **State of Qatar**, and the courts of the **State of Qatar** shall, to the fullest extent permitted by law, have exclusive jurisdiction over any dispute arising out of or relating to this document or the use of AQARI, unless mandatory law requires otherwise. This document has been prepared in Arabic and English with the intention that both versions mirror each other in structure and meaning; however, if any discrepancy in interpretation or wording arises within the local legal environment of the State of Qatar, the Arabic version shall prevail to the extent permitted by law. Users may contact AQARI through the support channels, contact forms, or communication methods made available inside the app or through its official interfaces.This Privacy Policy explains how AQARI collects, uses, discloses, retains, and protects personal data when you use the app, register, post Listings, purchase Paid Services, or communicate with us. This Policy must be read together with the Terms of Use above and forms an integral part of them.
Depending on the nature of use, AQARI may collect categories of data including:
We obtain personal data from sources including:
AQARI processes personal data for purposes including account creation and management, enabling access and use, publishing and displaying Listings, ranking and improving platform reach, performing Paid Services and allocating Credits, activating packages and managing related operations, communicating with users, providing support, verifying identity, status, or authority where needed, detecting misuse and fraud, preventing violations, investigating reports, complaints, and chargebacks, securing and operating the platform, improving the service, complying with legal, regulatory, or judicial obligations, and protecting and defending rights.
Processing is carried out in accordance with applicable law, including where required based on user consent, for a specific and legitimate purpose related to operation, protection, fraud prevention, platform improvement, or defence of rights, for performance of the contractual relationship with the user, or for compliance with a legal, regulatory, or judicial obligation or request from a competent authority.
AQARI does not collect, store, create, or retain biometric data of users, including fingerprints, facial templates, or any similar biometric identifiers. If a user uses biometric unlock or biometric sign-in features available on the user’s device, the handling of such biometric data occurs locally through the device operating system, device manufacturer, or operating platform provider according to their technical design, and not through AQARI. AQARI does not access or retain fingerprint, facial, or similar biometric templates.
AQARI may disclose or share personal data, to the extent necessary and lawful, with:
Depending on AQARI’s operational structure and the service providers on which it relies, some personal data may be processed, stored, or accessed outside the **State of Qatar**. In such cases, AQARI will take such contractual, organizational, and technical measures as it considers reasonable and appropriate to protect personal data in a manner consistent with applicable legal requirements and to the extent practically possible.
AQARI retains personal data only for as long as necessary to fulfill the purposes for which it was collected and for reasonable operational, legal, accounting, evidentiary, regulatory, and defensive periods, including what is necessary to handle disputes, investigations, chargebacks, fraud prevention, and proof of acceptance and transactions. Backup copies, technical logs, or archived records may be retained for additional periods where necessary for compliance, security, investigation, protection of rights, or performance of legal obligations.
AQARI implements reasonable and appropriate technical and organizational measures to protect personal data against loss, damage, alteration, unauthorized disclosure, unauthorized access, misuse, or unlawful processing, taking into account the nature of the data, available means, and processing risks. Such measures may include, without limitation, access control on a need-to-know basis, encryption and secure transmission, logs and audit trails, network protection, security monitoring, backups, business continuity and disaster recovery arrangements, and procedural controls applicable to service providers and personnel.
However, no transmission method, storage method, or electronic system is absolutely secure, and AQARI cannot guarantee absolute security or prevention of every breach, leak, fraud, or unauthorized access. Users must also take appropriate precautions to protect their accounts, devices, and communications.Subject to applicable law and any conditions or exceptions it imposes, users may request access to their personal data, correction or updating of such data, withdrawal of prior consent where processing is based on consent, objection to certain non-essential processing, deletion or erasure of data, restriction of processing where recognized by law, or a copy of their data in accordance with lawful procedures and limits.
AQARI may request information or documents necessary to verify the identity and authority of the requesting person before responding to any request concerning personal data. AQARI may refuse the request in whole or in part, or delay compliance, where refusal or delay is permitted by law or necessary to protect third-party rights, maintain confidentiality of their data, prevent fraud, comply with a legal obligation, preserve evidence, defend rights, or where continued processing is otherwise lawfully necessary.
AQARI is not directed to children and does not intentionally seek to collect their data. If AQARI becomes aware that personal data relating to a child has been collected or processed in a way not permitted by law, AQARI may take such action as it considers appropriate and as required by law, including requesting guardian consent where required, deleting the data, restricting processing, or suspending the account.
AQARI may send users messages and notifications relating to accounts, security, services, payments, risk, compliance, or support. Promotional or marketing communications may be sent to the extent permitted by law, and users may opt out or modify preferences where such functionality is practically available. Operational, security, compliance, or contractual communications remain outside the scope of marketing opt-out.
Users may request closure of their accounts using the mechanisms made available by AQARI. However, account closure or deletion does not automatically erase all data immediately, and does not affect AQARI’s right to retain data and records required for legal, accounting, regulatory, evidentiary, operational, security, defensive, fraud-investigation, dispute-management, or chargeback-handling purposes.
AQARI may also retain payment, activation, usage, report, correspondence, and chargeback records and technical evidence for as long as necessary to manage risk, comply with obligations, investigate matters, or protect rights. Account deletion does not create a right to refund any payments or Credits except to the extent expressly required by law.
AQARI may amend this Privacy Policy from time to time to reflect legislative, operational, technical, regulatory, or service-related changes. The amended version becomes effective upon publication inside the app or on the effective date specified in it. Continued use of AQARI after the change becomes effective constitutes acceptance of the new version to the extent permitted by law.
Users may submit privacy or data-related requests, enquiries, or complaints through AQARI’s support channels or contact methods made available inside the app or through its official interfaces. This Policy has been prepared in Arabic and English with the intention that both versions mirror each other in structure and meaning; however, if any discrepancy in interpretation or wording arises within the local legal environment of the **State of Qatar**, the Arabic version shall prevail to the extent permitted by law.